Effective Date: April 26, 2025

SMS Terms and Conditions

Consent for SMS Communication

The phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from U.S. Care Behavioral Health, you may receive messages related to appointment confirmations, appointment reminders, meeting notifications, questionnaires, customer service, and case follow-ups.

For example: “Hello, thank you for contacting U.S. Care Behavioral Health. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.

Message Frequency

Our SMS message frequency will range from 1 to 10 text messages daily across all users.

Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

Customers can opt-in for SMS messaging from U.S. Care Behavioral Health through contact us and request services forms on our website located at www.myuscare.com. This agreement for SMS will not be shared with third parties for marketing purposes.

Opt-Out

Customers can opt-out of SMS messaging from U.S. Care Behavioral Health by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START.

Standard Messaging Disclosures

• Message and data rates may apply.

• Message frequency may vary.

• You can opt-out at any time by texting ‘STOP’.

For assistance, text ‘HELP’ or visit our Privacy Policy and Terms of Conditions